**free shipping for orders over $150** (No P.O Boxes)

Shipping & Returns

SHIPPING & HANDLING
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Flat rate shipping fee $12 Australia wide.
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There is an option at checkout to purchase additional insurance to protect your parcel during transit (If selected, this is an additional $5). 
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FREE SHIPPING & INSURANCE for all orders over $150. Automatically calculated at checkout.
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We do not currently ship outside of Australia
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We ship to all areas within Australia with the exception of remote Islands. 
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We are unable to ship to PO Boxes or postal lockers so please provide a physical address and also an email address so the tracking details can be sent to you. Please ensure your delivery details are correct at checkout, as we can not be held responsible for your package being delivered to an incorrect address. 
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All packages shipped by us require a signature on delivery. If you are not home at time of delivery, a calling card will be left for you and you will be required to collect your order from your closest agent or post office. If you do not want sign for your package, please leave a comment at checkout specifying so. Wellingtons Wick can not accept responsibility for lost parcels once they have been shipped.
 
RETURNS
Wellingtons Wick takes the exceptional care when packaging your products for shipment, however In the unlikely event that there is a breakage during transit, we require photo evidence of the damaged candle in its original packaging and the unlit wick for a replacement to be sent out to you.
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Unfortunately we can not replace your item if lost or damaged if you do not select insurance at checkout with your order.
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We do not provide refunds or exchanges for change of mind.
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For any further information, we can be contacted at wellingtonswick@hotmail.com